Delivery

We try really hard to get your order to your door within 2-3 working days.

Delivery costs will be added in the payment process. Please note the delivery charge covers the UK mainland only. Delivery to non-UK mainland destinations may incur additional charges, please email to enquire info@georgiagrace.co.uk

. Goods will be dispatched to you via Royal Mail. Our standard delivery charge is £5.00 for UK standard sized first class. All items are dispatched by first class post, the day after order so expect to receive your items two days after ordering.  

All our beautiful tissue paper is made from wood pulp, a bi-product that has been sustainably harvested with certification from FSC.

Our boxes and envelopes are all recycled and are 100% compostable, including our address labels.

  • UK Standard Delivery - £5

    Please allow 3-4 business working days.

Returns and Cancelations

We hope that you are entirely satisfied with your purchases. However it is your responsibility to check your order carefully upon receipt of goods. In the unlikely event that you find the product(s) damaged or faulty we will of course offer a refund or exchange.

Non-faulty goods must be returned within 14 days after receiving the product. The cost of the goods will be refunded (excluding original delivery fees), so long as the goods are still in the condition in which they left our warehouse. The return postage will be refunded if the reason for return is due to a mistake by ourselves. We cannot be held responsible for returned goods being lost in transit without proof of postage.

Undelivered items will be held at your local sorting office by Royal Mail if you were unavailable to take delivery whether signed for or not. If uncollected the item will be returned to us. We will contact you to let you know it has been returned and would only charge you a further shipping charge if you would like the item redelivered. With this in mind Royal Mail may take up to 3 weeks to return the undelivered item. We will not resend or replace the item is returned or until 3 weeks has elapsed. If you have a problem with the product, please contact us before you return the item, at info@georgiagrace.co.uk.