Privacy policy.
We are committed to protecting the privacy of all users of our website georgiagrace.co.uk, or mobile applications (together, the "Sites"). Please read the following privacy policy that explains how we use and protect your information. We are the "controller" of the information we process, unless otherwise stated.
1. Contact Details
If you have any queries or requests concerning this privacy policy or how we handle your data more generally, you can get in touch with us using the following details.
2. How We Collect Your Information
We collect your information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how visitors use our Sites, to help us improve our services and optimise customer experience.
3. Information We Collect From You
As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect from you.
4. Use Of Your Information
We will only process the data we collect about you if there is a reason for doing so, and if that reason is permitted under data protection law.
5. Deliveroo For Business
We also process your information to determine whether you may be interested in hearing about our Deliveroo for Business service and, if your employer signs up for Deliveroo for Business, to make this service available to you.
6. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
7. Marketing
Where you have given your consent or where we have a legitimate interest for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services, or Georgia Grace initiatives that may be of interest to you and we may contact you to do so by email, post, phone, or push notification. We may use online advertising to keep you aware of what we’re up to and to help you see and find our products.
8. Automated Decision Making
We conduct fraud checks on all customers. Where we believe there may be fraudulent activity, we may block you from placing an order and using our Sites.
9. Retention Of Your Information
We will not retain your information for any longer than we think is necessary.
10. Disclosure Of Your Information
The information we collect about you will be transferred to and stored on our servers located within the UK. We are very careful and transparent about who else your information is shared with.
11. Security
We adopt robust technologies and policies to ensure the personal information we hold about you is suitably protected.
12. Your Rights
Subject to applicable law, you may have a number of rights concerning the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the Contact Details set out above. For additional information on your rights see the Information Commissioner’s Office website at https://ico.org.uk/your-data-matters/.
13. Changes To Our Privacy Policy
We update this Privacy Policy from time to time, so remember to check back in, in case anything has changed and, where appropriate, we may notify you of the changes for example by email or push notification.
This privacy policy was last updated: 24 August 2021
14. Complaints
If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk